How to contact Cigna

Contact Cigna Insurance

Cigna Global is a large, international insurance company, and as such they have different hotlines depending on where the customer is located. Below is the contact details for customers in the US, but there are different details for customers in Singapore, Hong Kong, or the Middle East.

The contact details below are for customers with Individual Private Medical Insurance policies. Have your policy number handy. This number will begin with a '9'.

**Online: **Customer Area Login. See our article about managing your Cigna policy online.

**Phone: **+44 (0)1475 788182

**Fax: **+44 (0)1475 492113

Inside the USA

**Phone:  **800 835 7677

**Fax: **855358 6457

Email:

Cigna Global's main email account is cignaglobal_customer.care@cigna.com, but if you need to file a claim with them, you can email cghoclaims@cigna.com.

Webform

You can also fill out an online webform at this address: https://www.cignaglobal.com/individuals-families/members/help/email-us.

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Last reviewed May 2026. For help with your own policy, contact Expat Insurance through the help center so our team can review your situation.