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Policy Changes

Updated October 30, 2026

How to cancel your policy with your Expat Insurance broker

Information on how to cancel your health insurance policy

If you wish to cancel your policy please contact Jason Wellner in our support staff. He can be reached at +1 (800) 577-4308 Ext 503 via SMS or WhatsApp, and can be emailed at claims@expatinsurance.com.

You will need your policy number and insurance company name to complete the process. If we need any other information to process your policy cancellation, we will inform you. Do note that all insurers charge a penalty for cancellation after the free look period, so if you have any questions related to canceling your policy, feel free to reach out to the support team: claims@expatinsurance.com.

Do note that most insurers have a 30% penalty on unused premium unless cancelled within the first few weeks of the policy.


Need help with your policy?

Contact our support team and include your policy number, provider, and a short description of what you need help with.

Email claims@expatinsurance.comCall +1 (800) 577-4308 Ext 503

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How to change your policy with your Expat Insurance broker

How to renew your policy with your Expat Insurance broker

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