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Policy Changes

Updated October 30, 2026

How to cancel your VUMI policy

Information on how to cancel your policy with the insurance provider VUMI

If you are our client and wish to cancel your policy with VUMI, please contact our renewal manager Jason to help with the process.

Renewal Manager

Jason Wellner

claims@expatinsurance.com

or +1 (800) 577-4308 Ext 503 through SMS or WhatsApp

You will need your policy number to complete the process. For a policy cancellation, VUMI has recently been asking our clients for a statement from the client of their intention to cancel, and a reason why. If you send this to Jason, he can start the process for you.

If we need any other information to process your policy cancellation, we will inform you.

Do note that VUMI charges a **penalty for cancellation **after the free look period, please review your up to date certificate of coverage to view contract details as this information can change. You can find this in your welcome kit, or renewal kit.

The free-look clause is in section 1.1 of your conditions of coverage. If you cannot find your conditions of coverage, please contact us to resend it to you.


Need help with your policy?

Contact our support team and include your policy number, provider, and a short description of what you need help with.

Email claims@expatinsurance.comCall +1 (800) 577-4308 Ext 503

Related support articles

How to change your policy with your Expat Insurance broker

How to cancel your policy with your Expat Insurance broker

How to renew your policy with your Expat Insurance broker

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