How to contact VUMI

Vumi Contact Instructions

**If we are your broker, please contact us before contacting Vumi. **

Vumi handles the majority of their support through their broker network and if you contact them, many times they will forward your request to us.

Expat Insurance Brokerage Contact:

For less urgent issues, please call or email our general support: claims@expatinsurance.com, +1 (800) 577-4308 Ext 503

If you need more urgent assistance please contact the below numbers. These are our personal cell lines so whatsApp is our preferred method of contact.

Sales Support: claims@expatinsurance.com, +1 (800) 577-4308 Ext 503

Claims Support: claims@expatinsurance.com, +1 (800) 577-4308 Ext 503

Renewals and Changes: claims@expatinsurance.com, +1 (800) 577-4308 Ext 503

Management and Escalations: claims@expatinsurance.com, +1 (800) 577-4308 Ext 503

VUMI Contact Information:

General Support: customerservice@vumigroup.com, +1 214 276 6376

WhatsApp Support: +1 786 660 9156

Health Policies

Renewals, Policy Changes, and Payments: payments@vumigroup.com

Emergency Notification: notifications@vumigroup.com

New health claims: vumiclaims@vumigroup.com,

Claim status: claims@vumigroup.com

Travel Policies

General Support: travelvip@vumigroup.com

Claims: claimstravel@vumigroup.com

Emergency Notification: emergencytravel@vumigroup.com